Crazy for Kayaking Living in the Hungarian Paddle Paradies Szigetköz Crazy for Adventures From the rivers to the oceans Crazy for Remote Places From the Mediterrain to the Arctic Crazy for Expeditions Thousands of Kms in Endurance Missions Crazy for Workshops For safe paddling Crazy for Nature As long there is enough water under the keel Crazy and respectful Paddling in small group, Silent and Trackless



1. INTRODUCTION

KayakCrazy (website url address: https://www.kayakcrazy.hu/ appreciates your business and trust. We are Hungary based company,providing kaykaing workshops and experience. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.



2. DATA COLLECTED
DATA STORAGE LOCATION

We are Hungary based company and operate web servers hosted in Hungary. Our hosting provider C-Host Kft. ensuring that your data is securely stored and GDPR compliant. For more information on C-Host Kft privacy policy, please see here: C-Host Kft. Privacy Policy.

REGISTRATION DATA

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

PURCHASE DATA

To provide you professional services we will ask you to provide some special personal data besides billing&payment data. For example: your telephone number, emergency contact, your weight, swimming abilities, if you are willing to transport other people. All your personal data – except billing&payment related ones – will be deleted latest 30 days after closing a business year. If you want your special data to be deleted immediately after the program, please send us your request to kayakcrazy@kayakcrazy.eu. Please note, that we will send you the photo memories latest 14 days after the program as part of the professional service.
Photos will be handled privately and will ask your written permission to be recorded at the beginning of each program.

COMMENTS

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Billing via our registered Billing partner, Számlázz.hu. For the billing data our partner uses its own privacy policy;
  • Payment via our registered Payment partner, Paypall. For the payment data our partner uses its own privacy policy;
  • Preparing and providing customized equipments for the program;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.
3. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

FACEBOOK

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

TWITTER

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

YOUTUBE

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

4. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.

If you signed up for newsletter, Mailchimp will store your data and only our administrators will use it for providing the latest news and opportunities.
If you buy a program via our webshop, Woocommerce will forward your data to our billing and payment partner.
Our guides (Klaudia Kis and Richárd József Varga) will have access only to your special data (described in “Purchase data”) to prepare equipments suitable for you and be able to call you in case of being late or getting lost. Your emergency data will only be used in case of emergency.

6. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

Billing Partner: SZÁMLÁZZ.HU

See the SZÁMLÁZZ.HU privacy policy here: Számlázz.hu Privacy Policy.

Payment Partner: PAYPAL.COM

See the PAYPAL.COM privacy policy here: PayPal Privacy Policy.

Webshop provider WOOCOMMERCE

See the WOOCOMMERCE privacy policy here: Woocommerce Privacy Policy.

Web hosting provider C-Host Kft

See the C-Host Kft privacy policy here: C-Host Kft Privacy Policy.

SMASHBALLOON

Smashballoon is our provider for social media feeds, like Facebook Feed, Instagram Feed. See the Smashballoon privacy policy here: Smashballoon App Privacy Policy.

Our guides (Klaudia Kis and Richárd József Varga) will have access only to your special data (described in “Purchase data”) to prepare equipments suitable for you and be able to call you in case of being late or getting lost. Your emergency data will only be used in case of emergency.

7. HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

Please note that your payment and billing data must be stored for 5 years based on the Hungarian Taxpayer’s Authority regulations and law.

8. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. YOUR DATA RIGHTS
GENERAL RIGHTS

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.


You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard.Kayak Crazy permits residents of the European Union to use its Service. Therefore, it is the intent of KayakCrazy to comply with the European General Data Protection Regulation. As KayakCrazy is a Hungarian legal entity we must apply the Hungarian GDPR Law
For more details please see here: EU GDPR Information Portal.

10. THIRD PARTY WEBSITES

KayakCrazy may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by KayakCrazy, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. KayakCrazy bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to KayakCrazy, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.



12. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.